A new report from enterprise content management (ECM) and digital asset management (DAM) specialist Nuxeo has found that 67% of respondents acknowledge sensitive content is accidentally leaked externally at least once a quarter, with 20% saying it happens at least once a month.
The survey — which interviewed 1,000 sales, marketing, and creative professionals in the U.S. and UK — also found that 74% of respondents have recreated content they know exists, but cannot find, due to a lack of the right tools to manage company content.
“This survey reinforces what we hear from companies before they become our customers, which is that many enterprises do not have the right systems in place for properly securing their sensitive content and data,” said Chris McLaughlin, chief product and marketing officer for Nuxeo. “Any enterprise that is inadvertently leaking sensitive data and content several times a year is at serious operational and legal risk.
“Modern enterprises require modern platforms to properly secure their data and content, while also ensuring other authorized users can easily find it — so they don’t have to re-create it.”
More than half of respondents (56%) said they use systems or tools not provided by their company, to both store and share company content (a concept known as “shadow IT”). That problem was especially pervasive amongst Generation-X and Baby Boomers (61%) who reported using rogue tools for storing and sharing company content, far more often than Millennials (49%).
One third of respondents said they use rogue tools because official systems are too hard to use, while 30% said they use those tools because they cannot find the content they need using the official systems and tools at hand.
For more results from the survey, click here.