CDSA

Irdeto and ZTE expand their partnership, providing operators opportunities to boost revenue and increase customer satisfaction.

Trusted Home by Irdeto and Minim is an AI-driven Wi-Fi management and security platform that enables broadband providers to deliver a better, safer connected experience. Its intuitive service portal transforms support teams into smart home experts overnight, providing AI-powered network-level threat detection and remote troubleshooting features for top call issues; and its self-care mobile app empowers broadband subscribers to personalize and optimize their home internet experience. As a result, the platform helps broadband providers boost customer satisfaction and retention while increasing ARPU and lowering operating expenses from truck rolls and support calls by as much as 50%.

Now, all operators delivering home broadband LTE using ZTE routers can easily deploy Trusted Home to their customers and quickly launch products with features such as guided WiFi system setup, parental controls, ad blocking, privacy settings, security alerts, and more.

According to Steeve Huin, CMO and Head of Business Development and Strategic Partnerships at Irdeto, the company looks forward to continuing to expand the partnership with ZTE. “The Trusted Home solution, developed in collaboration with Minim, gives operators a significant competitive advantage to quickly and effortlessly deliver new products to their customers. ZTE has been a great partner and we are expecting to integrate Trusted Home into other router models to address global market needs.”

ZTE Corporation is a major international provider of telecommunications, enterprise and consumer technology solutions for the Mobile Internet, provided safe and reliable mobile internet products and services to more than 200 million users globally. In 5G, ZTE has been in the forefront of the global commercial deployment of 5G by means of the leading end-to-end 5G products and solutions.