The FTC Announces Operation Tech Trap to Help Thwart Scam ‘Tech Support’ Popups (VentureBeat)


If you’ve ever had your web browser taken over by a hard-to-close window declaring that your computer is infected with viruses, the Federal Trade Commission (FTC) is finally here to help.

On Friday, the FTC announced the rollout of “Operation Tech Trap,” described to be a “nationwide and international crackdown” on the scams. While many savvy web users know to ignore them, the FTC says these scams have tricked thousands of consumers into “paying millions of dollars to fix problems that never existed.” The scams are essentially deceptive advertising, generating popups that closely resemble Windows or Mac security alerts and pressuring users to call a phone number for “help.”